RCA stands for Responsibilities, Cadence, and Audit - a straightforward framework that can revolutionize how your business operates.

Imagine a world where parenting teenagers was as structured and efficient as an ISO 9001-certified business.

When Frank called me, he was a man with a vision and a burning desire for change.

I remember twenty years ago, when I first stepped into the bustling manufacturing plant as a third-party auditor, and met Alonzo.

In today’s complex business environment, hard work alone isn’t enough. You need systems and processes that support and mitigate.

In an industry where perfection is elusive, Integrated Cable South is approaching just that.

In the classic film “City Slickers,” the grizzled cowboy Curly imparts a piece of wisdom: the secret of life is “one thing.”

Fear gripped me when I transferred to Iowa State University as a junior.

Just as a grocery store's express lane handles "Ten Items or Less," you can benefit from a similar approach to quality management.

I live on a farm and on a farm, things go missing. It’s a fact of life. When some items aren’t quickly replaced, people immediately notice.